Notes from the work.
Practical writing by founder Zach Nussbaum on strategy, operations, technology and leadership in growing financial and technology businesses.
Where AI automation pays off in operations, and where it quietly costs you
A practical filter for choosing AI and automation use cases in a financial or technology business, and the questions to ask before anything goes into production.
Zach Nussbaum · 7 min readBuild, buy or partner: making platform decisions you won’t regret in two years
A structured way for fintech and growth-stage leaders to decide what to build, what to license and what to partner for, before the decision is made by default.
Zach Nussbaum · 7 min readEmotional intelligence is an operating skill, not a soft one
Why the ability to read a room shows up in delivery speed, retention and the quality of decisions, and how leaders can practise it deliberately.
Zach Nussbaum · 5 min readThe operating cadence that keeps a growing company fast
How to design the weekly, monthly and quarterly rhythm that moves information and decisions through a scaling business without everything running through the founder.
Zach Nussbaum · 6 min readReplacing core systems without losing your team’s trust
A practical sequence for platform change in financial services that treats staff confidence as a project deliverable, not a side effect.
Zach Nussbaum · 6 min readThe first 90 days of a new operations leader
A practical plan for a new COO or head of operations joining a scaling company: what to learn, what to fix early, and how to earn the trust to change the rest.
Zach Nussbaum · 6 min readDesigning a leadership dashboard people actually use
Most dashboards report everything and change nothing. A practical approach to choosing the few measures that drive decisions in a growing financial or technology business.
Zach Nussbaum · 6 min readScaling past the founder: what has to change, and who has to change it
When a company outgrows founder-led decision making, the structure has to change and so do the people around it. Here is how to manage both.
Zach Nussbaum · 5 min readRunning a technology vendor selection that tells you the truth
Polished demos rarely reveal how a system will perform in your business. A selection process for core platforms that tests real work, real data and real people.
Zach Nussbaum · 6 min readArrange an introductory call
A 30-minute call to discuss your situation. We will give you a candid view of whether and how we can help.